What is a digital pattern?
the pattern you receive is called a digital pattern and is an electronic sewing pattern and you will receive them in a PDF format. Your digital pattern comprises of an instruction booklet, A4 pattern than you can print at home and piece together, A0 and copyshop format if you want to send off to print to receive in a large format much like a traditional sewing pattern.
How do I receive my digital pattern?
Once you have purchased you pattern on our store you will be sent an email which contains a unique download link to to your purchase. this will contain instructions, A4 print at home copy, A0 and copyshop printable patters. You will need to click on this link to download your patterns (do make sure you save these once downloaded so you can access them whenever you need them).
My files are in a .zip folder how do I unzip them?
When you have downloaded the file, right click the zipped folder and choose 'extract all', click 'next' and then saved to your chosen place on your computer.
How many times can I download my pattern?
We enable you to download the pattern files 5 times. So make sure you download and save the patterns to your computer so you can use as many times as possible. We are unable to reset download links and therefore if you use your maximum allowance you will need to repurchase the pattern.
What if I never received my download link or it doesn't work?
If this happens drop us an email at hello@ph7patterns and we will be happy to help you out.
What is your returns policy?
As the product is a digital file we do not accept returns.
Teaching and Wholesale
Can I use your patterns for teaching?
We are more than happy for you to use our patterns for teaching but each student will need to purchase their own pattern for the class. We do offer wholesale rates and support for classes so do get in contact if you are hosting a class.
Do you offer digital wholesale?
Yes we do and if you would like to stock our digital patterns drop an email to Collette on email@example.com
Can I use your patterns to produce and sell garments?
Unfortunately not our patterns are for personal and non-commercial use only. Items from these patterns may not be used or produced for resale.
I can't find the answer to my question in the FAQs?
If you can't find what you are looking for please feel free to contact us on firstname.lastname@example.org and we will try our hardest to answer your question and help you on your PH7 journey.